Incorrect Photo

The picture and the patient don’t match — a different species, colour or pattern appears once the photo develops.

⚠ How to spot it: The developed photo shows a different animal, colour or marking than the patient standing at the window.
✔ How to respond: Compare photo to patient, then deny.

Overview

With the Incorrect Photo anomaly the animal looks perfectly fine in person, but the developed photograph shows something else entirely — a different fur colour, a different marking or pattern, or even a completely different species standing where your patient should be.

This is the anomaly that justifies the entire photo step. If you only checked appearance you would admit it without a second thought, because in the flesh there is nothing wrong. The camera is the only thing that catches the swap.

Always hold the finished photo up against the live patient and compare them directly. Any mismatch between the picture and the animal in front of you is your confirmation — close the shutters and reject.

How to spot the Incorrect Photo anomaly

The developed photo shows a different animal, colour or marking than the patient standing at the window.

Pro tips

  • Compare the photo and the patient side by side rather than from memory; the change can be a subtle colour shift.
  • Check the whole body, not just the face — the difference is sometimes a marking on the back or legs.

How to handle it

Compare photo to patient, then deny.

Common mistakes
  • Glancing at the photo and the patient separately instead of comparing them at the same time.

Quick reference

AnomalyIncorrect Photo (aka Changed Patient, Different Patient)
CategoryPhoto Anomalies
How to detectThe developed photo shows a different animal, colour or marking than the patient standing at the window.
How to handleCompare photo to patient, then deny.
Item / toolCamera
Danger levelHigh

Frequently asked questions

How do you identify the Incorrect Photo anomaly in Animal Hospital?

The developed photo shows a different animal, colour or marking than the patient standing at the window.

What should you do about the Incorrect Photo anomaly?

Compare photo to patient, then deny.

What category is Incorrect Photo?

Incorrect Photo is a Photo anomaly in Animal Hospital, with a danger rating of High.

More Photo anomalies

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